How many years have you been in the building industry?
For over 37 years, primarily building upscale custom homes, lite-to-medium-size commercial projects and a few municipal scale projects.
Are you insured?
Yes, we carry liability insurance. Our clients are always added as additionally insured on our policy.
Are all the people working on the job insured?
Yes, everyone on site is required to produce a ‘Certificate of Liability Insurance’ or is required to sign a ‘Hold Harmless Agreement’ releasing owners of liability before they are allowed to begin work.
What sets J Tillman Group apart from other contractors?
Are you Licensed?
Yes, in fact we have been licensed for decades in multiple jurisdictions. We consistently maintain a Class ‘A’ General Contracting License. Although licensing is not issued within our primary territory, we keep our licensing active in other locations.
How are inspections conducted?
In our general territory there are no building inspections, which makes this question extremely important. We have an extensive checklist of items we consistently verify for code compliance. We guide tradesmen when corrections are necessary. Our inspection list is based on Building Safety. We use ICC’s International Residential Code, the Uniform Plumbing Code, the National Electrical Code and the Uniform Mechanical Code. Our multiple decades of work requiring governing jurisdictional inspections provides us with the experience to ensure Building Code Compliance.
We are a member of the ‘Tyler Are a Builders Association’ & the ‘International Code Council’.
Do you have references?
Yes, we have references, we can put you in direct contact with past clients.
How long will it take to build my home?
9 to 12 months is the typical average. We provide a more refined timeline based on building plans, site observation and complexity of the project.
Draw Process, How does it work?
Invoices are submitted to us from suppliers and tradesmen, we compile all accounts payable in a draw format including all bills and invoices, and deliver our draw submittal packet to our client and the loan officer if a construction loan is involved. Upon approval, checks are drafted and delivered with a lien waiver. Lien waivers are required before checks can be endorsed. Bills or invoices disputed during the review process are addressed directly. All draws are submitted electronically.
Do you provide a Warranty?
Yes, We provide a detailed ‘One-Year Limited Warranty’ for all projects and a ’10-Year Structural Warranty’ for all structurally engineered projects.
How big is your construction team?
We employ an average of more than forty tradesmen for each residential project. With a average crew size three people, we have upwards of 120 individuals working on your project.
Does your company use project managers?
NO, the owner of J Tillman Group manages on-site operations.
How often can WE (the owners) visit the job site?
As frequently as needed, weather conditions and project operation pending. Safety is our only concern.
Do you get a discount on materials?
We have contractor rates on materials through our accounts.
What if we want to make changes? How is that handled?
Changes are welcome and are executed through change orders.
How would you describe your work style?
Forward-thinking, detail-oriented, with a focus on producing the absolute best finished product while maintaining client confidence in having engaged our company.
How do you handle difficult clients or situations?
Professionally, maintain a clear, goal-focused line of communication.
Observe the clients’ demeanor, deflate heightened emotions, and calm the client with-well-thought-out alternatives, resolution and options.
What do you think is the most important trait for a successful contractor?
Having a seasoned base of experience, industry knowledge, consistent effective professional communication skills, and the ability to accurately read people as well as situations, manage emotional tension, and the ability to quickly develop resolutions.
How do you stay organized and efficient during construction projects?
Through a steadfast work regimen, continuous planning, communicating schedule updates, recognizing and embracing the critical path, while simultaneously maintaining milestone goals.
How do you prevent cost overruns on construction projects?
In managing general day-to-day operations, we prevent cost overruns through careful planning, effective schedule managing, proactive remediation of problematic situations, staying ahead of material ordering, and seeking out comparable or similar alternatives when items are backordered or discontinued. However, we have no control over manufacturer rate increases, market conditions, market fluctuations, shipping or freight adjustments, inflation or the economic health of our economy.
Where do we shop for our fixtures, cabinets, countertops & flooring?
We have a recommended list of material suppliers. Items not typically stocked locally may be sourced online faster than placing a special order.
Are you accredited by the BBB?
We have been approached many times over the past decades by the BBB requesting our company join. We do not engage with pay-for-recognition platforms. This accreditation has no basis in merit; it is a pay-for-listing platform. To date, we have never had a disagreement with a client that couldn’t be resolved through communication.
Has your company ever been sued?
NO, We have never been sued. We maintain integrity, a solid ethic, and a professionalism that consistently keeps us out of situations that could lead to a lawsuit.
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Our consulting method involves a collaborative process that fosters mutual respect and constant back-and-forth communication, keeping all entities engaged and exchanging necessary information to meet budget and scheduling goals.
Listening, responding, and contributing with a conscientious focus on critical performance requirements establish a high level of collaboration.
Our care, concern, and knowledge bridge the gaps, ease emotions, and ensure interests are met to affirm a successful project. We help homeowners navigate the process by serving as their local owner representative. Contact Us!
Build your dream home with our expert project management services. We coordinate with architects and contractors to transform your vision into real life. From selecting stunning finishes to optimizing essential systems, we simplify decisions, reduce stress, and ensure a professional execution. With our seasoned guidance and expertise, your dream home will evolve into a physical reality. Make your vision happen! Contact Us.
PROTECTING AND INFORMING OWNERS
J. Tillman Group
Lake Palestine - Bullard, Texas, United States